Contact Us
Have questions? Need support? Want to update your CA listing? We're here to help!
For general questions about our platform, services, or how to use MyCityCA.com.
Email: info@mycityca.com
Response Time: Within 24 hours
Need help finding a CA, using the website, reporting an issue, or providing feedback?
Email: support@mycityca.com
Response Time: Within 24-48 hours
Are you a Chartered Accountant? Need to update your profile, add your listing, or report incorrect information?
Email: listings@mycityca.com
Please include:
- Your ICAI registration number
- Firm name and contact details
- Specific changes or updates needed
Interested in advertising opportunities, API access, white-label solutions, or bulk data requests?
Email: partners@mycityca.com
Response Time: Within 3-5 business days
Legal Inquiries
legal@mycityca.comFor legal matters, terms of service questions, or compliance issues.
Privacy Concerns
privacy@mycityca.comFor data privacy, GDPR requests, or personal information concerns.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Closed
While we strive to respond to all inquiries within 24 hours, please allow up to 48 hours for a response during weekends and holidays.
Frequently Asked Questions
How do I add my CA practice to the directory?
Email listings@mycityca.com with your ICAI registration number, firm name, contact details, and office location. We'll verify your information and add your listing within 5-7 business days. Basic listings are free.
How do I report incorrect information?
Email support@mycityca.com with details about the incorrect information, including the CA's name, location, and what needs to be corrected. Please include supporting documentation if available.
Is there a fee to list CAs on MyCityCA.com?
Basic listings are completely free for all ICAI-registered Chartered Accountants. We verify information from public sources and display it at no cost. Premium features may be available for enhanced visibility—contact partners@mycityca.com for details.
How often is the directory updated?
Our database is updated daily with new listings and changes. We conduct comprehensive verification reviews quarterly to ensure accuracy. If you notice outdated information, please report it to support@mycityca.com.
Do you provide CA recommendations?
No, we are an independent directory service and do not endorse or recommend specific Chartered Accountants. We provide comprehensive information, verified reviews, and filtering tools to help you make informed decisions. The choice of CA is entirely yours.
How can I remove my listing?
Email listings@mycityca.com with your ICAI registration number and request removal. Please note that we aggregate information from public sources (Google Business, ICAI directory), so complete removal may not be possible. However, we can remove your direct contact information upon request.
Still Have Questions?
Can't find what you're looking for? Our support team is ready to assist you.
Email Support Team